Privacy Policy

Last Updated: 06/24/2025

LinkedUp Club ("LinkedUp", "we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and protected. This Privacy Policy explains how we handle your information when you access or use our services (“Services”), including our website, mobile application, event platform, and AI-powered engagement features.

This policy applies when you:

Create an account or join by invitation
Attend or host events through LinkedUp
Use AI-driven group chat and networking tools
Upload or share content (text, images, audio, etc.)
Contact our support team

For questions, contact us at linkedup-support@focuskpi.com.

1. What Data Do We Collect?

We collect 15 data types, including:

A. Contact Information

Name, Email Address
Used to personalize your experience, manage accounts, and enable core functionality.
Data is linked to your identity and may be used for tracking (e.g. login history).

B. Location

Coarse Location (e.g., city-level)
Derived via IP address for analytics, feature delivery, and tailored content.

C. User Content

Emails or Text Messages
Includes messages in AI group chats or public conversations, used to enable functionality, generate insights, and personalize your feed.
Photos or Videos
Uploaded profile images or event media may be used for display and engagement purposes.
Audio Data
If you use features like voice chat or voice feedback, data is used only for functionality or personalization — never sold or permanently stored.
Customer Support Messages
Used to respond to inquiries and improve our services.

D. Browsing & Search History

Logged to optimize recommendations, track product usage, and improve content delivery.

E. Usage & Advertising Data

Product Interaction: Clicks, time spent in chat, RSVP behavior, group activity
Advertising Data: If you interact with in-app promotions, we log those interactions for internal analysis
Other Usage Data: App behavior including feature access, screen navigation
All may be linked to your identity and used for internal analytics and personalization.

F. Diagnostics

Crash Reports, Performance Metrics, and Diagnostic Logs

2. How Do We Use Your Data?

We use your data to:

Create and manage your account
Recommend events and professional connections using AI
Facilitate engagement before, during, and after events
Power AI group chats that keep conversations flowing
Display uploaded media (e.g. photos, profile images) within the platform
Improve product performance and user experience through diagnostics and analytics
Communicate important updates, announcements, and support messages

Maintain security and detect misuse

3. How Does Our AI Use Chat & Content Data?

LinkedUp features AI agents that analyze group discussions to enhance relevance and connection.
These agents:

Ask follow-up questions to keep chats active
Recommend similar events or connections based on shared interests
Surface summaries or reminders after events

We do not use private messages or personal chats for marketing. AI insights are generated in-session only, and raw message content is not retained for long-term storage.

4. Consent & Control

By using LinkedUp, you consent to this Privacy Policy.

You may:

Withdraw consent for integrations (e.g., calendar or contacts)
Disable AI recommendations in account settings
Delete or export your personal data by request

To exercise your rights, email linkedup-support@focuskpi.com.

5. Data Retention Policy

We retain different types of user data for varying periods based on their purpose and sensitivity. Uploaded media is retained for up to 12 months or until the user deletes it. Chat and engagement logs are stored for up to 12 months to support re-engagement and product features. Diagnostic logs, including crash and performance data, are retained for 6 to 12 months to improve system stability and resolve technical issues. Anonymized usage data, which is stripped of personal identifiers, may be retained indefinitely to support product improvement. Account information is retained for up to 3 years after account termination unless a user requests earlier deletion or retention is required by law.

6. Data Security

We use industry best practices to safeguard your data:

Encryption at rest and in transit
Access controls and monitoring
Anomaly detection and audit logs

While no system is 100% secure, we take every reasonable measure to protect your data and advise you to use LinkedUp over secure networks.

7. Third-Party Providers

We partner with vendors for hosting, analytics, and infrastructure support. All third-party services are contractually required to:

Follow strict data confidentiality terms
Use your data only to provide agreed-upon services
Never sell your information

We do not share data for third-party advertising.

8. Legal Compliance

We comply with:

GDPR (EU): Right to access, correct, erase, and export data
CCPA (California): Right to know, delete, and opt-out
COPPA: LinkedUp is not intended for children under 13
App Store Data Disclosure Guidelines

9. Your Rights

You can:

Access your data
Delete your account or uploaded content
Revoke permissions to AI or integrations
Opt out of non-essential data processing

Submit requests to: linkedup-support@focuskpi.com

10. Data Breach Notification

In the event of a data breach:

Affected users will be notified within 72 hours
We will explain what happened, what data was affected, and how we’re resolving it

Regulatory compliance steps will be followed

11. Policy Updates

We may update this Privacy Policy as our services evolve or as required by law.

The latest version will always be available in-app and on our website
Material changes will be announced via email or in-app notifications

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: linkedup-support@focuskpi.com
Phone: +1 408-889-1014
Address: 1601 McCarthy Blvd, Suite R-5, Milpitas, CA 95035